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Frequently Asked Questions
1- What are System Requirements?
:: You can install Data Sync on Windows
2000, Windows 2000 Server, Windows XP and Windows 2003, Data Sync also
requires .Net 2.0
2- How many Destination Location I can
define?
:: You can define unlimited number of
destination locations
3- What does Delete from Destination
option means?
:: When File is deleted from source
location, it is not immediately deleted from destination location,
instead Data Sync deletes the files from destination after the delay
defined in this Delete from Destination Option, if Time defined in
000:00 Minutes then file will not be deleted from destination.
4- What is the function of Data Sync
Service in System Tray?
:: Data Sync service watches for any
newly created files and monitors changes in all existing files, As a
file is created, changed or deleted, Data Sync Application make same
changes to destination immediately.
5- What are different icons of Data Sync
Service?
:: When Icon is Blue with Lens on
it, it means it is watching the source location for updates, When Data
Service is doing an operation like copying Files to Destination or
deleting files from destination then Icon is Colored Green, and when
an error occurs while doing an operation, the system tray ion turns
Red
6- How many Files Types Can be Selected
for Synchronization or For Not Synchronization?
:: You can add any no of file types into
the lists.
7- What does Exclude Locations option
do?
:: What ever locations or Folders you
define in this list are not monitored and any updates within these
folders are not synchronized on destinations
8- Error “Could Not Access the File
because it is being used by Other Process”?
:: Data Sync can not Synchronize files
that are not accessible while they are in use, so it can not Copy such
inaccessible files to destination location.
9- How can I Purchase Data Sync License?
:: Go to
http://peridotec.com/datasync/buy.asp and fill out the form and
follow the instructions, On submission of the details and payment info
you will get License No which you can enter into the registration
screen of Data Sync
10- Why Data Sync not synchronizing
all files into destination location?
:: There could be several reasons for
skipping some files from being backup/synchronized,
a) Go to Options Screen and check
Synchronize files Options if "Synchronize files of selected file types
only" is selected, then you need to add appropriate file extensions
into the list of file types
b) Go to Options Screen and check
Synchronize files Options if "Synchronize all files from source
location" is selected, then you need to check the file extensions in
the list of file types, if the file that is not being synchronized is
of type which is in the list, then you need to remove that file type
from the list.
c) The files may be created or
updated in a location/Folder that is defined in Exclude Locations.
Data Sync don't watches updates in Locations which are defined in
Exclude List
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